Void or Refund Failed Error

If a transaction action has failed, follow these steps to report the issue:

Step 1: Locate the Original Transaction

Navigate to the Transaction List and select the original transaction in question.

Step 2: Review the Failed Action

In the History list, identify and select the failed action.

Step 3: View Action Details

Click the Detail button to open the full transaction details.

Step 4: Report the Issue

Copy the transaction details and contact Ziosk Support for further assistance.

Email: support@ziosk.com

Phone: (877) 585-4822