Upgrading the Ziosk POS Agent & Plugin

Step 1: Backup the existing Ziosk configuration (.config} files found in the following directory:

Step 2: Extract the Ziosk Agent, POS Plugin, and any Loyalty Plugin (if applicable) into a temporary install directory.

Step 3: Stop the Ziosk POS Agent Service in Windows Services.

Step 4: Open a Command Prompt as an Administrator.

Step 5: Change the directory to your Ziosk Agent Install directory.

Step 6: Run the ZioskAgentSilentUpgrade.cmd script from the command prompt.

Step 7: Once the Ziosk Agent upgrade script is complete, please review the upgrade log file that is generated in the installation directory to confirm the "Ziosk POS Agent - Installation completed successfully"

Step 8: If you are also upgrading the Ziosk Plugin, change the directory in the Command Prompt to the POS Plugin install directory

Step 9: Run the ZioskPOSPluginSilentUpgrade.cmd script from the command prompt

Step 10: Once the Ziosk POS Plugin upgrade script is complete, please review the upgrade log file that is generated in the installation directory to confirm the "Ziosk POS Agent - Installation completed successfully"

Step 11: lf you have a Loyalty Plugin installed and are upgrading, please follow the same process.

Step 12: Once all software packages have been upgraded successfully, please start the Ziosk POS Agent Services in Windows Services.