Step 1: In the transaction’s detailed view, open the Refund dropdown menu.
Step 2: You’ll see the total transaction amount displayed. Enter the desired amount to refund in the Amount to Refund field.
Step 3: Once you've reviewed the refund details, click Refund to proceed. You can also add a note explaining the reason for the refund (e.g., item not received, customer dissatisfaction, etc.).